Shipping Policy
Welcome to Aainika. We are committed to delivering your favorite sarees safely and on time. Please read our shipping policy below to understand how your order is processed and delivered.
Order Processing
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All orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festive seasons, sales, or promotional events, order processing may take slightly longer.
Shipping Time
Estimated delivery timelines are:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–8 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
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Free Shipping on all prepaid orders across India.
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A nominal shipping fee may apply to Cash on Delivery (COD) orders, if available.
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Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details. You can use the tracking number to monitor your shipment until it reaches you.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.
Address Changes
Please ensure your shipping address and contact information are accurate while placing your order. If you need to modify your address after placing an order, contact us immediately. Address changes may not be possible once the order has been dispatched.
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with, please do not accept the delivery. Contact us immediately with photographs of the package so we can assist you promptly.
Delays Beyond Our Control
While we strive to deliver every order on time, delays may occur due to natural disasters, strikes, public holidays, government restrictions, or other unforeseen circumstances. We appreciate your patience in such situations.
International Shipping
Currently, Aainika ships only within India. We will notify our customers if international shipping becomes available in the future.
Need Assistance?
If you have any questions regarding your order or shipping, feel free to contact us.
Aainika
Customer Support
Email: houseofaainika@gmail.com
Phone: +91 8401626388
We are happy to assist you during our customer support hours.